Social influence and testimonials are priceless when it comes to gaining new customers and clients. There is nothing more convincing then seeing praise from past customers.
Facebook has a recommendations box on your page where customers can leave a testimonial for everyone to see but it may not be visible on your page. I looked into this a few weeks ago as some pages I manage had the box and others didn’t.
The recommendations box shows up in the right hand column of the page timeline just under the “recent posts by others” box. Here is how to get it showing on your page if it isn’t already there.
1. Go to your Admin Panel. Edit page>Update Info.
2. Enter a physical address for your business.
3. Tick the box under the map that says “show this map on the page”.
4. Save changes.
The recommendations box will now be on your page.
I know many businesses may not want to show a physical address for privacy reasons, perhaps if you work from home. If this is the case, you can go back into your page settings and take out the address, however you will need to keep the map shown on your page otherwise the recommendations setting will disappear. You can make the map look more general and move the map app to the bottom of your tabs so that it isn’t instantly visible to people viewing your page.
As an example, take a look at the Webonize Facebook Page. You only see the map if you click on the little arrow to the right of the tab boxes. Not many people bother to do this, so even though it is still there, not many people will see it unless they look at all your tabs.
The map must be shown on the page otherwise the recommendations box does not work.
Now all you have to do is encourage your customers and clients to leave you a recommendation.
And of course, if you are a past or present client of Webonize, we would love you to drop by and leave a testimonial for us on our page.
I would love to hear your thoughts...